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CRAI-CIS Seminar: Crisis (Mis)information Management – Theoretical and Practical Insights from the Perspective of Strategic Communication

  • Aalto University Konemiehentie 2 (map)

Critical AI & Crisis Interrogatives (CRAI-CIS) Seminar

Monthly dialogues and critical perspectives on artificial intelligence, Human Computer Interaction (HCI), participatory design, and crisis-related research for societal impact.

The CRAI-CIS Seminars engage emerging work across critical AI, Human Computer Interaction (HCI), participatory design, and crisis-related research. The seminars seek to invoke dialogues on how computational, human-centred, and social sciences perspectives can offer new insights and methods for inclusive approaches and critical inquiry with societal impact.

Each event features invited speakers who share distinct perspectives, ongoing research, methods, and challenges for future work in a 45 minute talk, followed by Q&A and space for mingling and networking. The talks will be recorded for open access in the future.

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Yan Jin: Crisis (Mis)information Management – Theoretical and Practical Insights from the Perspective of Strategic Communication

Time: May 11, 2022, 13:30–15:00
Venue: Computer Science Building, room T5 (Konemiehentie 2) and online (link available here)

Abstract: 

In this talk, Dr. Yan Jin will present theoretical frameworks and empirical evidences, from interdisciplinary collaborations and via multi-method approaches, on the role of strategic communication in times of risk, conflict, and crisis. The imperative of integrating human intelligence and artificial intelligence in building a more effective and ethical crisis (mis)information management system will be examined in light of the social-mediated crisis communication (SMCC) model, crisis information vetting process, and crisis misinformation and corrective communication framework developed by Dr. Jin and her research teams. Challenges and opportunities for tackling complex crisis issues, ensuring business continuity, and safeguarding health and wellbeing in the post-COVID era will be further discussed.

Speaker Bio: 

Dr. Yan Jin is the Georgia Athletic Association Professor in the University of Georgia (UGA)’s Grady College of Journalism and Mass Communication. She is a co-founder of the Crisis Communication Think Tank and associate director of the Center for Health and Risk Communication at UGA. Dr. Jin’s work has served as a framework for crisis communication and strategic conflict management in a rapidly evolving media landscape and amidst emotionally charged conflict situations, ranging from organizational crises to public health emergencies. She has authored more than 95 refereed journal articles and over 25 book chapters, and edited three scholarly books including Advancing Crisis Communication Effectiveness: Integrating Public Relations Scholarship with Practice (2021) and Social Media and Crisis Communication (1st and 2nd editions, 2017 and 2022). She served as guest editor for the Journal of International Crisis and Risk Communication Research’s 2021 special issue on COVID-19. Dr. Jin is an elected member of the Arthur W. Page Society. She received the Association for Business Communication’s 2019 Kitty O. Locker Outstanding Researcher Award for outstanding contribution to the discipline of business communication. She is invited as a visiting professor and visiting fellow in 2022 at Jyväskylä University’s School of Business and Economics (JSBE) in Finland.